"There are three ways to ultimate success. The first way is to be kind. The second way is to be kind. The third way is to be kind."
"For a long time, I've wondered why I felt like bowing when people showed their appreciation for the work that I've been privileged to do. It's been a kind of natural response to a feeling of great gratitude. What I've come to understand is that we who bow are probably– whether we know it or not–acknowledging the presence of the sacred. We're bowing to the sacred in our neighbor."